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Data Retention Policy

This policy sets out what information Holistic Beauty by Julianna holds, how long we hold it for and when it will be deleted.

It also covers the procedure to follow the regarding data requests:

  • What information is held by us?

  • How long is the data held for?

  • Where is the personal data held?

  • How is personal data deleted?

  • Access to personal information, correction and deletion

Information held by us

We hold personal information about:

  • Clients

  • Former clients and prospective clients

  • Employees

  • Job applicants

 

We also hold information about financial transactions relating to these e.g. services or treatments provided, products bought, payroll information

How long is personal data held for?

We aim not to hold personal data longer than necessary. Unless requested by an individual, the following types of data will be held for the periods shown below, after which it will be securely deleted or destroyed:

 

Type of information & Retention period:

  • Client general records - 3 Years

  • Client health records - 4 Years

  • Financial transactions, invoices and supplier details - 6 Years

  • Employee records, contracts of employment, changes to terms and conditions, annual leave, training records - While employment continues and up to 6 Years after employment ends

  • Payroll and wage records including pay, income tax, national insurance, sick pay, redundancy payments - 6 Years from with the financial year-end in which payments were made

  • Maternity records - 3 Years after the end of the tax year in which maternity pay period ends

  • Job applicants (Unsuccessful) - 4 Months after notifying unsuccessful candidates

  • Emails - 1 Year from the end of the month in which they were received or sent unless a longer period is relevant as above. Emails to and from ex-employees or contractors will be deleted within 2 weeks of them leaving unless these form part of the employment record (see above)

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Where is personal data held?

Personal data about clients, financial transactions and employees are held on our secure salon software system which is backed up every day or held in secure electronic files which can only be accessed by the owner.

Paper records are held in a locked cabinet in a locked room.

How is personal data deleted?

Personal data is permanently deleted in accordance with the retention periods listed above from:

  • Salon software system

  • Electronic files

  • Emails

  • Paper records, which are securely shredded. 

Access to personal information, correction and deletion

See our privacy notice at or contact Julianna Dvornik at the salon for a paper copy.

All requests for access to personal information will be handled by the owner.

Responses to requests will be made within 30 days.

All information will be compiled into a report and collected from:

  • Salon software system

  • Financial transactions

  • Emails

  • Other electronic records

  • Paper records (where applicable)

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